Richmond building inspections

Applies to: Building Permit

1. 1

   Booked by touch-tone telephone

   "Permit inspections can be scheduled using a touch-tone telephone. Customers should dial the Inspection number, 510-447-1156, and follow the series of prompts by touch tone to schedule or cancel an inspection, or to retrieve inspection results." The same system returns results, not just bookings.

2. 2

   Or by text message

   The division publishes an SMS number for inspections - 866-535-4016 - alongside the voice line, and its printable instructions cover how "to schedule or cancel an inspection by phone or text." No other jurisdiction in this corpus publishes a text-message route for inspection scheduling.

3. 3

   Or in the portal

   "Permit Inspections can also be scheduled using the iMS inspection portal." Three routes to the same action, and the city documents all of them.

4. 4

   Habitability inspections have a threshold

   A complaint does not automatically produce an inspector: "to dispatch a building inspector for a habitability inspection, there must be at least one alleged substandard building violation per 17920.3." Complaints about unpermitted work go through the Issues, Concerns, Violations online portal or by telephone to the Building Division.

5. 5

   NOT PUBLISHED on the pages read: notice period, daily cut-off and arrival windows

   No advance-notice requirement, cut-off time or arrival window appeared on the pages read for this record. The printable telephone and text instructions were not opened, and may carry them.